Prince George's Animal Hospital at 7440 Annapolis Road in Hyattsville, Maryland

Customer Reviews about Prince George's Animal Hospital

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  Took my boyfriends dog, who needed immediate care for a bad cheek abscess, to PG Animal Hospital. They were available to see me right away while I was unable to get him an appointment anywhere else in the area. I should have taken that as a red flag and not relief that my dog could get treated right away. Once I was called back the vet tech immediately tried to muzzle him. I asked why she would place a large leather muzzle over a dogs snout with that kind of injury. She kept insisting and tried to put the muzzle on while he yelped in pain and tried to move his face away. Not once did he show signs of aggression, he was in pain and had been lethargic all morning. Once the doctor came in he was pushing for him to be muzzled as well, again I questioned why they would do that to a dog whose injury is on his face. Their excuse was so they could get a better look at the injury...which would have been covered by the muzzle straps. Finally, I agreed to let them sedate my dog. They had him laying on an exam table, the vet tech refused to touch him because his mouth wasn't restrained. I ended up having to hold him from the front, mind you the fluid was not only in his cheek it had also made its way to his neck. The doctor was holding the one leg that he was administering the sedative with and the second he injected it, my dog jolted forward and fell 2.5 feet on his back to the hard tile floor. I was horrified and immediately hysterical. He was given half a dose and his legs started giving out while I was holding him and he ended up needing to lay in my lap. I questioned the doctor several times why he needed to administer the sedative on an exam table and not the ground! Since he's "been doing this for 40 years" you'd think he was aware of how animals can react to pressure being injected into their leg. After screaming at the doctor wanting to get an answer why he would insist on muzzling an animal with a facial abscess, another doctor came in to try to calm me down. He was much more pleasant and understanding of the situation, where Dr Khianey was cold and baffled why I was so upset and angry. I allowed the other doctor to administer a sedative reversal so I was able to immediately take him to Dogs and Cats in Bowie. I fully understand the staff wanting to protect themselves however with the location and extent of his injuries anyone with common sense would never insist on a muzzle. If our dog was aggressive I would have immediately notified the staff. He was sick, lethargic and just wanted relief of his symptoms. Dogs and Cats took amazing care of him and never once asked him to be muzzled or restrained in anyway in ordered to be triaged. In fact, once the doctor came out with a treatment plan, she expressed how good he had been in the kennel and how sweet he was waiting to be examined. My dog is a staffordshire terrier mix, had he have been a lab or golden retriever I guarantee he would not have been muzzled or forced to be sedated to be examined. I have another pitbull, who is larger and looks like he could be mean, and have never experienced him immediately requiring a muzzle to be seen for an exam. I was debating posting this review until I received a card from them in the mail. I was expecting a note from the doctor or some sort of an apology for the experience however it was a generic card welcoming us to their practice. Needless to say we will not be back nor recommend this vet to anyone looking for one in the area.
  November 12, 2017

  by Andrea Wyant

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Today: 08:00 am — 07:00 pm

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About Prince George's Animal Hospital in Hyattsville